My Little Monsters
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How to Shop
Selecting a Product

First you will need to view our catalogue, so click the products button in the navigation at the top of the page. You will be taken to a category listing where you can choose the category you wish to look in.

After choosing a category you are presented with a list of products. You can view the details of a product either by clicking the name or the product image.

When in the detail page, you can choose a quantity by typing the amount you require into the quantity box, and add the product to your basket by clicking the add to basket button.

Your Basket

Click the basket button in the navigation at the top of the page to view the contents of your basket. If you wish to update the quantity of any item in your basket, simply change the number in the quantity box and click the update basket button at the bottom of the page.

If you have finished shopping you can click the checkout button to proceed.

Checkout

We currently only take pounds sterling and deliver to the Great Britain but please contact us if you are interested in our products.

You will need to fill in your billing address details, you are also given the option of using a separate delivery address, if you require the items to be shipped directly to your billing address the click stating: If not click here to use the Billing Address.

The shipping method is via first class recorded mail for packages under 1.5kg or the parcel service for heavier items, which takes 3-5 days.

Confirmation

If the details of your order are correct, please click the I agree to the terms and conditions check box and click the Place Order button at the bottom of the page.

Secure Payment Area

You will now be taken to a secure server where you will need to enter your credit or debit card details to complete the purchase.

Your payment will be taken by Protx collecting you details in a secure environment. This padlock shows that your details are collected using 128 bit secure SSL technology.

Once you have entered your details, Protx will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.

Protx is audited by an independent auditor on a regular basis to ensure that we comply with the latest security standards set out by Visa and MasterCard.
 
We place great importance on your security when shopping with us online. To assist us in making all customer transactions more secure Protx have been working together with Visa and Mastercard to offer you extra protection when using your credit or debit card with us. If your bank is participating, you may be asked to register for either Verified by Visa or Mastercard/Maestro SecureCode. This is likely to depend on the type of card you are using.

Shopping will be as usual until the point at which you submit your order. At this point you will either:
- Be asked to register with either Verified by Visa or Mastercard/Maestro SecureCode
- Enter your personal code if you have already registered with either Verified by Visa or Mastercard/Maestro SecureCode
- Continue with your order if your card issuer is not participating in the programme

If you are not already registered, follow the simple instructions to register your card. This is a one-off registration process. All future orders with us and other participating online retailers will be completed with this added security. For more information on how this system works and to find out if your bank is participating with this security measure visit www.mastercardsecurecode.com or www.visaeurope.com.  We treat your custom and your security with the utmost care and respect. We hope that by introducing this additional security measure, your trust will be reinforced.
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